Best Rate Guarantee
Special Internet Rate Price Guarantee
We want you to pay the lowest price possible for your hotel. Should you find your hotel room, with the same booking conditions, at a lower rate on the internet after you have booked, we'll match it. Just contact us within 24 hours of booking, with details of the website. Click this link for more details.
Faq
What are the requirements for claiming the Price Guarantee?
- You must have already booked a prepaid reservation identified as a "Special Internet Rate"
- The completed Price Guarantee form must be submitted prior to the property's cancellation deadline.
- The lower rate must be available for booking with identical specifications of the original request (ex: same hotel, same date and same room type).
2. If I am able to confirm a lower rate, how do I contact you?
3. When can I expect to receive a response?
We will respond via email within 4 hours during regular business hours, or if outside of regular business hours, we will reply the next business day.
4. How is my credit issued?
Credit is issued directly to the credit card provided at the time of booking. The credit will usually appear on your statement within 7-10 business days.